Nearshoring outsourcing for E-commerce

Nearshore outsourcing

E-Commerce is a rapidly growing area, attracting the interest of many companies. Recently, it has also been driven by the COVID-19 pandemic, during which many consumers began buying online. Statista predicts that e-commerce will contribute 22% of global retail sales by 2023. If you want to succeed in e-commerce, it is not enough to create an online store. It is necessary to create an entire e-commerce system that allows you to install it, set it up on a server, and maintain it. E-commerce gives businesses many benefits such as access to an international market, lower costs compared to a stationary store, 24/7 availability, or increased effectiveness of marketing efforts.

We build nearshoring and offshoring teams supporting every area of e-commerce and omnichannel. We support our clients by providing them project managers and project teams or build for them complete e-commence competence centers. We specialize in front and back-end development, DevOps, Cloud, UX, SEO and Performance Marketing. We can support in every step of e-commerce development: Prototyping, DevOps, Platform preparation, configuration & customization, Integration, Testing, Consulting, Support & Maintenance.

Benefits

How you benefit from our partnership approach

With support of ITELENCE, you can tap the potential of enormous Polish job market, full of highly qualified tech, process and outsourcing professionals. We can build for you high performing dedicated team that will suit your needs. You can even start with a team of one person, test our agile delivery model, learn more about nearshoring and offshoring and increase service scope when you are ready.

Clients of ITELENCE realize following benefits by being served under our agile delivery model

Low initial investment and low overhead cost

Fast implementation

Possibility to start with a few selected FTE

Flexibility on tailoring of Your services

Access to experienced professionals in other supporting IT and accounting functions

Experience in all back office functions (Finance, IT, HR, etc.)

Know-how in local labour and office market

Transition and operations knowledge in Poland

Expertise in Lean and Continuous Improvement

Our agile approach

ITELENCE understands that flexibility is a key winning factor in the success of our clients. Therefore, our offer is characterized by low initial investment costs, limited risk through step-by-step approach toward transition and possibility to test our solutions before deciding on a long-term contract. Our expertise covers the end-to-end nearshoring and offshoring journey. We tailor our support to client’s specific needs. Typical steps of our outsourcing approach are as follows:

We start with analyzing specific client’s needs

We jointly define project scope

We agree draft Service Level Agreement (SLA)

We build together Key Perforce Indictors (KPIs)

We perform transition aiming at processes take over

We use LEAN methodology to deliver process improvements

We constantly adjust to changing clients’ requirements

Nearshore outsourcing