We support our clients in implementation and maintenance of RPA. We also have expertise in process mapping and analysis and automaton workshops.

RPA enables software or robots to emulate a person by executing manual, repetitive tasks based on set rules. This technology kickstarts digital transformation, automating tasks such as data entry, calculations, records maintenance, transaction-tracking, invoice processing, inventory management, payments scheduling and more. RPA accelerates business processes and workflows with 100% accuracy. RPA can be used by any department including finance, supply chain, IT, HR and customer service. Automated tasks include data entry, calculations, records maintenance, transaction-tracking, invoice processing, inventory management, payments scheduling, and more.

With RPA, you can:

  • Minimize compliance risks by removing human error
  • Increase efficiency through digitized and audited data
  • Reduce costs by eliminating manual and repetitive tasks
  • Allocate resources to higher value, more complex work
  • Deliver better customer experience through faster processing

Cost saving and increased productivity – faster completion of tasks with reduced cost by automating the repetitive, mundane tasks. Bots can work 24/7 without fail.

We don’t just automate and optimize your processes though RPA, we give you access to the expertise, skills, and support you need to innovate and grow. There’s no infrastructure investment needed, and you won’t need to hire or train staff. Scale up knowing you have the right skills on call.

Customers are investing in RPA technologies not only to improve efficiency and accuracy while cutting costs, but business advisors, technical team and decision makers can spend their time to improve business processes.


How you benefit from our partnership approach

With support of ITELENCE, you can tap the potential of enormous Polish job market, full of highly qualified tech, process and outsourcing professionals. We can build for you high performing dedicated team that will suit your needs. You can even start with a team of one person, test our agile delivery model, learn more about nearshoring and offshoring and increase service scope when you are ready.

Clients of ITELENCE realize following benefits by being served under our agile delivery model


Low initial investment and low overhead cost


Fast implementation


Possibility to start with a few selected FTE


Flexibility on tailoring of Your services


Access to experienced professionals in other supporting IT and accounting functions


Experience in all back office functions (Finance, IT, HR, etc.)


Know-how in local labour and office market


Transition and operations knowledge in Poland


Expertise in Lean and Continuous Improvement

Our agile approach

ITELENCE understands that flexibility is a key winning factor in the success of our clients. Therefore, our offer is characterized by low initial investment costs, limited risk through step-by-step approach toward transition and possibility to test our solutions before deciding on a long-term contract. Our expertise covers the end-to-end nearshoring and offshoring journey. We tailor our support to client’s specific needs. Typical steps of our outsourcing approach are as follows:


We start with analyzing specific client’s needs


We jointly define project scope


We agree draft Service Level Agreement (SLA)


We build together Key Perforce Indictors (KPIs)


We perform transition aiming at processes take over


We use LEAN methodology to deliver process improvements


We constantly adjust to changing clients’ requirements

Contact us Join ITELENCE