IT Managed Service

Enhance business efficiency and security with Itelence’s Managed IT Services. Specializing in IT infrastructure, cloud managed IT services, SAP Managed Services, Salesforce Managed Services and Dynamics 365 Managed Services, we deliver reliable and scalable IT nearshoring and IT offshoring solutions tailored for your needs.

What Are Managed IT Services?

Managed IT Services encompass proactive IT infrastructure management, dedicated support, and strategic optimization designed to enhance operational efficiency and business continuity. Unlike traditional IT outsourcing, managed services offer continuous, proactive system monitoring, issue prevention, and comprehensive service management to help your business run smoothly. By leveraging remote IT support, your company gains expert resources available 24/7 to promptly address any technical challenge. Itelence’s managed IT solutions offer cost-effective scalability, security management, and predictable budgeting through clear service level agreements (SLAs). With managed IT services, your team can focus on core business functions while we ensure robust IT infrastructure management and reliability.

Our Managed IT Service Offerings

IT Infrastructure Management

Effective IT infrastructure management is critical for maintaining business operations. At Itelence, we proactively monitor and maintain your servers, storage, and network systems. Our infrastructure management solutions guarantee maximum uptime and swift resolution of issues, leveraging our 24/7 IT support team. We use advanced network management services and outsourced IT management methodologies to optimize performance and reliability. Strategic IT infrastructure management ensures your technology evolves alongside your business needs, maintaining efficiency, security, and compliance across your IT landscape.

Cloud Managed IT Services

Cloud managed IT services provide agility, scalability, and significant cost savings. Itelence expertly handles cloud managed IT services, including cloud strategy development, migration, management, and continuous optimization. Our managed cloud services cover robust cloud security management, ensuring your sensitive data remains protected. Whether using public, private, or hybrid clouds, we provide seamless integrations and management to enhance operational flexibility. By outsourcing cloud managed IT services to Itelence, you receive secure, efficient, and resilient solutions tailored to support your business goals effectively.

SAP Managed Services

Optimize your SAP environment with Itelence’s SAP managed services. Our certified specialists deliver comprehensive support for SAP systems, ensuring continuous system performance and streamlined operations. Through our SAP managed service offering, we handle everything from system administration and performance optimization to user support and compliance management. Choosing Itelence for SAP managed services means benefiting from expert knowledge, reduced operational risks, and enhanced business continuity. Our tailored SAP managed service ensures your SAP infrastructure reliably supports your critical business processes.

Salesforce Managed Services

Itelence offers specialized Salesforce managed services designed to maximize your Salesforce investment. Our Salesforce managed service covers everything from customization and system integration to continuous support and optimization. Leveraging Salesforce managed services helps your business maintain an efficient, fully optimized CRM system tailored to your unique requirements. Our experts proactively manage updates, integrations, and user support, ensuring your Salesforce environment remains responsive and aligned with evolving business needs. With Salesforce managed service from Itelence, experience robust CRM performance and superior user satisfaction.

Dynamics 365 Managed Services

Our Dynamics 365 managed services offer comprehensive support and management of your Dynamics 365 environment. Itelence provides expert support, customization, and integration services for Dynamics 365, ensuring continuous operational efficiency and business effectiveness. Our Dynamics 365 managed service ensures seamless updates, optimal performance, and strategic alignment with your operational needs. Choosing Dynamics 365 managed services with Itelence provides your organization with efficient and scalable business solutions, supporting everything from CRM to ERP processes. Benefit from specialized expertise, reduced downtime, and improved system reliability through our dedicated management approach.

Managed IT Outsourcing Poland & Eastern Europe

Itelence specializes in managed IT outsourcing in Poland and Eastern Europe, delivering high-quality, reliable, and cost-effective IT services tailored for international clients. Our strategic location allows us to offer scalable IT managed services from Poland, ensuring optimal balance between expertise, cost-efficiency, and operational resilience.

Choosing IT managed services in Eastern Europe, specifically Poland, provides significant advantages, including access to skilled multilingual professionals, advanced technology capabilities, and a stable regulatory environment. Itelence’s local team in Poland excels at managing complex IT operations, infrastructure management, cloud services, SAP, Salesforce, and Dynamics 365.

By leveraging managed IT outsourcing in Poland, your business benefits from enhanced flexibility, quicker issue resolution, cultural alignment, and proximity to major European markets. Trust Itelence as your partner to deliver world-class IT managed services, driving your business efficiency and competitive advantage through exceptional service standards delivered from Eastern Europe.

Why Choose Itelence for Managed IT Services?

Selecting Itelence as your IT managed service provider guarantees superior service quality, cost-effective management, and access to specialized expertise. We excel in IT service management, consistently delivering proactive support, secure IT operations management, and optimized managed IT solutions. With extensive experience in managed IT services, we ensure operational resilience, scalability, and enhanced security. Itelence’s strengths include multilingual support, nearshoring advantages, and competitive pricing structures. Choose us as your managed IT service provider and elevate your business’s technological capabilities, efficiency, and competitive edge.

Benefits

How you benefit from our partnership approach

With support of ITELENCE, you can tap the potential of enormous Polish job market, full of highly qualified tech, process and outsourcing professionals. We can build for you high performing dedicated team that will suit your needs. You can even start with a team of one person, test our agile delivery model, learn more about nearshoring and offshoring and increase service scope when you are ready.

Clients of ITELENCE realize following benefits by being served under our agile delivery model

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Low initial investment and low overhead cost

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Fast implementation

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Possibility to start with a few selected FTE

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Flexibility on tailoring of Your services

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Access to experienced professionals in other supporting IT and accounting functions

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Experience in all back office functions (Finance, IT, HR, etc.)

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Know-how in local labour and office market

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Transition and operations knowledge in Poland

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Expertise in Lean and Continuous Improvement

Our agile approach

ITELENCE understands that flexibility is a key winning factor in the success of our clients. Therefore, our offer is characterized by low initial investment costs, limited risk through step-by-step approach toward transition and possibility to test our solutions before deciding on a long-term contract. Our expertise covers the end-to-end nearshoring and offshoring journey. We tailor our support to client’s specific needs. Typical steps of our outsourcing approach are as follows:

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We start with analyzing specific client’s needs

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We jointly define project scope

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We agree draft Service Level Agreement (SLA)

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We build together Key Perforce Indictors (KPIs)

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We perform transition aiming at processes take over

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We use LEAN methodology to deliver process improvements

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We constantly adjust to changing clients’ requirements

Contact us Join ITELENCE